Distance Sales Agreement

1. Parties

SELLER

• Company name: ATS Racing Otomotiv (“ATS Mapping”)
• Address: Mehmet Neşih Özmen Mah. Uzun Sk. Gülen Han No: 21/9, 34169 Güngören, Istanbul / Türkiye
• E-mail: mapping@atsracing.com.tr
• Phone: +90 (537) 702 69 42

BUYER (Consumer/Customer)

The individual or legal entity that registers on the Platform and requests a service. The Buyer's name, address and contact information are the details provided at the time of order.

2. Subject

The subject of this agreement is to determine the rights and obligations of the parties, in accordance with Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation, in connection with the provision of the service — the qualities and price of which are stated below — ordered electronically by the Buyer through ATS Mapping's atsmapping.com.

3. Nature and Price of the Service

ATS Mapping does not sell a physical/tangible product; it provides services such as:

• ECU software optimisation / performance software,
• Fault diagnostics, fault-code procedures and repair support,
• DPF/OPF, EGR, AdBlue (SCR) software solutions,
• Immobiliser, key cloning and related technical procedures.

The type and scope of the requested service, its total price including taxes, and the payment method are clearly shown to the Buyer on the order screen and confirmation page. By confirming the order, the Buyer is deemed to have accepted this information and this agreement.

4. General Provisions

• The Buyer confirms that they have read and understood the essential characteristics, price and payment information of the service before ordering.
• The Buyer is responsible for the accuracy of the information they provide; ATS Mapping cannot be held liable for any delay or damage arising from incomplete/incorrect information.
• This agreement is concluded at the moment it is confirmed electronically by the Buyer.

5. Performance of the Service (No Delivery)

Our services do not involve physical delivery (shipping). The service is performed electronically and/or as a technical procedure on the vehicle. Accordingly, there is no product delivery, shipping time, or physical return.

The time required to perform the service varies according to the technical scope of the request and the vehicle; the Buyer is informed at the time of order or through our contact channels. Estimated times do not constitute a binding commitment.

6. Payment

The service fee is collected through the Platform by credit/debit card (via the iyzico infrastructure) or according to the payment terms defined for dealers. Your card details are not stored by ATS Mapping; payment is processed through the secure infrastructure of the licensed payment institution.

7. Right of Withdrawal

Where provided for by law, the Buyer has the right to withdraw from the agreement without giving any reason, before performance of the service has begun and within fourteen (14) days. Notice of withdrawal may be sent in writing to mapping@atsracing.com.tr.

8. Cases Where the Right of Withdrawal Cannot Be Used

Pursuant to Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be used in the following cases:

• Services whose performance has begun with the Buyer's approval (e.g. once the vehicle software/procedure has started),
• Intangible (digital) services/content performed instantly in electronic form and delivered to the Buyer immediately,
• Services that have been customised for the person/vehicle at the Buyer's request.

By approving the start of performance of the service, the Buyer accepts that they will lose the right of withdrawal once performance is complete.

9. Default

If the Buyer defaults on payment, ATS Mapping has the right to suspend the service and/or terminate the agreement. The provisions of applicable legislation remain reserved.

10. Dispute Resolution

For disputes arising from this agreement, within the monetary limits announced annually by the Ministry of Trade, the Consumer Arbitration Committees and Consumer Courts at the Buyer's place of residence or where the service was provided have jurisdiction.

11. Entry into Force

This agreement enters into force once it has been confirmed electronically by the Buyer and the order is completed. A copy of the agreement remains accessible to the Buyer.